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Frequently Asked Questions - Services


  1. What is the Rate List of Hishab Services?
What is the Rate List of Hishab Services?

Hishab Product Offering
(As Of 05-Nov-2011)

Software Services

Service tax / VAT will be added to below pricing:

Item Description Pricing
     
  Point of Sale System  
Hishab POS (Basic) System Setup on Bare-bone Computer with Linux OS & Hishab POS Software including following: 
  • Grocery Sample Database.
  • Bill Header change.
  • Users Setup.
  • Classroom training to use System &Software (1 user).
  • System Configuration Document via email.

Internet connectivity recommended for Support & Upgrades
Support: 5 Basic Call Included
Free Upgrade: 1year

 5000/- per system
Hishab POS (Complete) System Setup on Bare-bone Computer with Linux OS & Hishab POS Software including following: 
  • Grocery Sample Database.
  • Bill Header change
  • Users Setup
  • Classroom training to use System &Software. (2 user)
  • Data entry of all the items will be done (up to 4000/- items)
  • System Configuration Document via email.

Internet connectivity recommended for Support & Upgrades
Support: 3 Instant & 3 Basic Support Calls Included
Free Upgrade: 1year

 12,000/- per system
Additional POS Console System Setup on Bare-bone Computer with Linux OS &Hishab POS Software including following: 
  • Connectivity to master database
  • Network configuration
  • System Configuration Document via email.
 2500/- per system
Custom Bill Format Custom Bill format as per customer specification. 1500/- per format
     
   Support  
Basic Support
  • Response within 1 Week from the question raised.
  • Effort will be made to provide earliest response to the query made.
  • Support is provided via phone call, email.
 200/- per instance
Instant Support
  • Response within 2 working days since question raised.
  • Efforts will be made to provide instant / same day response to the query made.
  • Support is provide via phone call, email.
 500/- per instance
On-site Support On-site support call includes physical visit of support engineer to address the issue
  • Response within 2 working days since question raised.
  • Efforts will be made to provide instant / same day response to the query made.
  • Support is provide by visiting engineer on site until issue is resolved.
 700/- per instance
Free Support  Visit discussion forum @ http://hishab.com/en/forum and post queries/issues/concerns Free
     
   Custom Development  
  Quotes available upon request depending on feature required  
     
  Hardware  
  Please call us for Hardware Quotes as hardware prices are bound to vary